Frequently Asked Questions - Contents Would you like to Suggest a FAQ Question? Check your spelling. It is important, Earthling.   Ask in Everything Questions Answers   General FAQ's (Frequently Asked Questions) How can I get a quote for shipping before I decide to actually order? Where is your Price List? How much will it cost to ship to my country? Can you ship to my country? How long will it take to receive my order? How long does it take for Plantraco to process my order? Do the weekends affect this? Can I ship my order to a different address? Can you Gift Wrap my order? You sent me a PDF Adobe Acrobat File - What is it? I do not have a credit card - can I still order from Plantraco? Is it safe to order from Plantraco with a credit card? Does Plantraco respect my Privacy? What is this "Telepresence Demo" thing I heard about? What is your Affiliate Program? How does the Plantraco Order Tracking System Work? Where did you get the name Plantraco? Where is Plantraco physically located? Are your prices in US Dollars? I am a teacher - can I use Plantraco products in science class? Where can I find Brochures for Plantraco products? Does Plantraco design and manufacture these products? Does Plantraco make donations to charitable institutions? Does Plantraco sell wholesale? How can I watch the videos - They don't work for me! What channel should I choose when I order? What is that AC adapter thing on your order form for? Tri-Turbofan Airships Do They Really Fly? What is the Balloon filled with? How much Helium gas (in cubic ft) is needed to inllate the saucer and the blimp, respectively? Where do I get helium from and how much does it cost? Is Helium Safe? How much does helium lift? How long does helium stay in the balloon? How do these airships fly? When flying the airships indoors will it hover or will it float to the ceiling? What is Neutral Buoyancy? What is ballast putty used for? What does LTA stand for? What is the difference between the Blimp and the Flying Saucer? What are the Dimensions and Capacities of the Airship Balloons? Do you have a larger sized flying saucer or blimp? Will the flying saucer carry a beer to me while I'm sitting on my couch? How much does the turbo fan unit weigh? How much extra weight will the saucer or blimp carry? Can the Tri-TurboFan Blimp or Saucer lift the PTV16C wireless camera? Is it safe for Children? Are these Airships Durable? What happens if the mylar balloon gets a hole in it? If I buy 2 or more airships, can we fly them in the same room at the same time? What radio frequency is the R/C system on? I can understand how you can control left-right movement but how does vertical control work? Can you fly it outside? What kind of batteries do I need for the Tri-Turbofan blimps and airships? How long do the batteries last? Do you sell rechargeable batteries? What is the range of this flying saucer or blimp? Do you sell replacement balloons and other parts? Can I make money with my flying saucer or blimp? Can I print my company logo on the Blimp? Are you looking for distributors or dealers? Do you have any Press Releases or other information for Editors, Reporters and the Media? What are some of the products Plantraco is developing right now! What is coming next? How many and what type of batteries does it need? How Fast does it go? How much do they cost? Can I use the Telecommander Software to control the Tri-Turbofan Airships? How high can it fly? I live at 5000 ft above sea level, will the Tri-Turbofan Blimp still float here? Desktop Rover How small is the Desktop Rover? Do I need a computer to use the Desktop Rover? What kind of batteries do I need for the Desktop Rover How long do the batteries last in the Desktop Rover? Torque - Can it push stuff around on the table? Speed - can it go fast? Climbing - how steep an incline can it climb? Is the Rover connected to a cord? What is the Laser Tag function, and how do I use it? What is the "headphone jack" on the Transmitter used for? Is it true that I can control the Desktop Rover over the internet? I heard that you have a live web demo that allows me to control the tank? How do I control the Desktop Rover from my computer? If there are only two tank tracks on the Rover, why do you have 3 control sticks on the transmitter? How many Desktop Rovers can we use in the same room? If there are only two tank tracks on the Rover, why do you have 3 control sticks on the transmitter? How durable is the Desktop Rover? Can you use the Desktop Rover outdoors? How much do they cost? Are they available in different colors? This is neet! What Age Group are these things intended for? Do you sell rechargable batteries? Are you looking for distributors or dealers? Do you have any Press Releases or other information for Editors, Reporters and the Media? What radio frequency is the R/C system on? What is the Range of the Laser Tag system? When playing laser tag, can the Desktop Rover score a hit on another Rover from side or back If I add the PTV16C camera to the Rover, can I still play Laser Tag? Will the PTV16C decrease the DeskTop Rover's speed? Will the Desktop Rover's come out in England - and other countries? I'm considering doing some mods on the tank, is everything integrated or is there a seperate receiver and spees control? Can you change the frequency on the Desktop Rover or is it permenant when you order the Desktop Rover? Telecommander Software Kit What is the Telecommander Software Kit? Is it true that I can send R/C commands to the Desktop Rover tank from my computer? What is the difference between the Telecommander Software and the online Telepresence Demo on the Plantraco website? Does the Telecommander software work on Macintosh OS? Can I use the online telepresence demo with my computer? How does this software work? Why does the Telecommander Software come in USB and RS-232? Why does the USB version cost more than the RS-232 version? Will the Telecommander work with my Commodore PET of C-64 computer? Will the Telecommander work with my Linux Box? Can the Telecommander Software be used for my hardware I/O experiments? Can I hack the Telecommander Software for use in my hobby Robot? What version of the JVM - Java Virtual Machine do I need? Can I have Computer Controlled Laser Tag battles with this software? Are you guys NASA freaks or what? What computer language was used to create the Telecommander? Are the remote RS-232 commands available so I can write my own Desktop Rover control software? PTV16C Color Wireless Video Camera What is the PTV16C? Does it send a Color Image? What is the range of the PTV16C wireless video camera? How small is the PTV16C wireless video camera? Dimensions? How much does it weigh? Does Plantraco sell a European/UK PAL version of the PTV16C? Will the NTSC PTV16C version work in the UK or Europe? Can I operate the PTV16C camera on a frequency other then channel 16? Can I use more then one PTV16C camera at the same time and receive the images on two (or more) TVs at the same time? What kind of battery does it take? How long does the battery last? Can I use an AC adapter with this camera so I don't have to use batteries? Can I mount the camera on my R/C Car? Can I attach the camera to my HO model train? Can I attach the camera to my R/C Plane or Helicopter? Can I attach the wireless video camera to my Dog? What is the Bowtie antenna for? What Color is the PTV's protective case What are the Specifications of CCD on the PTV16C? Is the color video camera infrared light sensitive? (so I can see in the dark with IR LEDs) Does the camera play on any household TV? and How? Can I record the PTV16 broadcast with my VCR? Don't you need some kind of down converter thing for your TV ? What are the advantages of Plantraco's PTV16C wireless videocams Can you hook up the PTV16C to watch from your PC? How can I "zoom" and set "focus" on the PTV16C? Can I view both the PTV16C picture and the Telecommander Software on the same screen on my PC ? Does the PTV16C send sound/audio to a television set? Free Java Game What is this free Java game? Would you like to Suggest a FAQ Question? © 2003 Plantraco Ltd.    Tel: (306) 955-1836 Fax: (306) 931-0055