We stand behind all of our products and we are committed to keeping our customers happy!

Our customer service department will do whatever it takes (within reason, of course) to make things right should you experience problems at plantraco.com.

	FAQ Frequently Asked Questions Please check our FAQ - Frequently Asked Questions - you may find the Answer to your Question is just a Click Away! If you don't find the answer to your question, please remember that we are always happy to receive your Emails, Faxes, Phone calls and letters. Letters? Yes, some people still send us snail mail.
	Order Tracking System If you placed an order with us through our Secure Online Order System, you can trace your order through our Online Tracking System to receive a FedEx or UPS Tracking number and an estimated time of arrival of your shipment. - Nice
	Privacy and Security at Plantraco.com At Plantraco we Respect Your Privacy. Please have a read through our Notes about Privacy - Your Internet Bill of Rights. Is ordering online at plantraco.com safe? The answer is Yes! Check this link for Security Information at plantraco.
	Warranties and Returns Information about Warranties for Plantraco Products and how to return merchandise to plantraco. We guarantee that our products will put a smile on your face! - Its the way we do business!
	Troubleshooting Instructions for Troubleshooting problems with your Plantraco Product. We will post new information, and updates for our products.
	Download Product Manuals Lost your printed manual that came with your Plantraco Product? Downloadable Instruction Manuals are available in Adobe Acrobat format to help you enjoy your Tri-Turbofan airship, flying saucer, desktop rover or PTV16 wireless video camera.
	Download Product Brochures Do you want a Brochure for one of our products? Downloadable Brochures are available in Adobe Acrobat format - You can print them out or view them on screen at your leisure. The pdf files are small enough to be downloaded quickly and offer good resolution.
	Sign up for our Newsletter From time to time, we send out an Email Newsletter to customers who would like to receive information about updates and additions to our products. If you don't mind receiving an Email newsletter from us a few times per year, sign up here! Your privacy is assured, and we won't give or sell your information to anyone - we only want to keep you informed about our product line in hopes of having you as a future customer!
	Plantraco in Science Class Educational Institutions and Science Teachers! Visit this part of our website for information about an Educational Curriculum and Lesson Plans for using Plantraco Products in the classroom as part of an Elementary or High School Science Program.
	Dealers Dealers! We would be very pleased to hear from you - We Design, Manufacture, and Distribute all of our products, and we are always happy to have more dealers selling our products in the retail toy and hobby markets. Whether you are interested in small quantities for your hobby shop, trade show, mall kiosk, or you are interested in purchasing our products in container-load quantities, We are ready to discuss business with you.